Make an informed choice
Custom website vs. template
Use a template when standard layouts and workflows cover the need. Invest in custom work when a distinct user journey or integration creates measurable value.
| Decision | Custom website | Template-based website |
|---|---|---|
| Initial cost | Higher design and engineering effort | Lower starting effort; customization adds cost |
| Launch speed | More discovery and implementation | Faster when content and requirements fit |
| Flexibility | Greater control of workflows | Constrained by template and platform |
| Maintenance | Requires ongoing technical ownership | Often managed partly by the platform |
| Best fit | Distinctive products and integrations | Straightforward marketing and content sites |
Initial cost
- Custom website
- Higher design and engineering effort
- Template-based website
- Lower starting effort; customization adds cost
Launch speed
- Custom website
- More discovery and implementation
- Template-based website
- Faster when content and requirements fit
Flexibility
- Custom website
- Greater control of workflows
- Template-based website
- Constrained by template and platform
Maintenance
- Custom website
- Requires ongoing technical ownership
- Template-based website
- Often managed partly by the platform
Best fit
- Custom website
- Distinctive products and integrations
- Template-based website
- Straightforward marketing and content sites
